Last Updated:2026年3月27日
Company Name:海口市珊莹静商贸有限公司
Address:海南省海口市美兰区白龙街道流水坡路2号滨江新苑A区7号楼25层2502房
Authorized Director:汤路华
Social Credit Code:91460000MAK2D5HE23
Email:service@mail.vexlominex.com
Phone:+86 19212502275
Hello! We are a local U.S. merchant specializing in department store products. We highly value your personal privacy and data security, and always adhere to relevant privacy protection laws and regulations, handling user personal information with strict standards. To help you clearly understand the rules regarding the collection, use, and protection of your personal information, we have established this Privacy Policy to clarify relevant matters. We encourage you to read it carefully.
1. Scope of Application
This Privacy Policy applies to the entire shopping process, including browsing our store pages, selecting products, placing orders, contacting customer service, completing payments, and receiving deliveries. It covers all stages of how we collect, store, use, and protect your personal information. By using our services, you agree to the terms outlined in this policy.
2. Collection and Use of Personal Information
We only collect the minimum necessary personal information to fulfill legitimate and necessary purposes such as order processing, product delivery, customer service, and service optimization. We do not collect irrelevant information beyond the scope or purpose. The information collected will only be used for department store transactions and related service scenarios and will not be used for unrelated purposes.
To ensure the smooth delivery of orders, we will use necessary personal shipping information based on logistics service requirements. We will strictly adhere to set delivery timelines: after payment is completed, products will be packed and shipped within 1-2 business days. Once shipped, the normal delivery time is about 5-7 business days. We take all measures to protect this information from leakage.
3. Protection of Personal Information
We will implement reasonable and effective security technology and management measures to protect your personal information, preventing unauthorized access, disclosure, alteration, loss, or any other form of data breach. Unless required by law or authorized by you, we will not share, sell, or transfer your personal information to any third party, fully safeguarding your privacy.
4. Privacy-related Inquiries and Feedback
If you have any questions about this Privacy Policy or need to inquire about or correct your personal information, or provide feedback related to privacy issues, you can contact us through our official customer service channels. We will respond promptly during working hours and process related matters.
Official Customer Service Email: service@mail.vexlominex.com
Customer Service Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00 )
Inquiries or feedback submitted outside of working hours will not receive an immediate response. Our customer service team will review and process these inquiries on the first business day and respond as soon as possible. We appreciate your patience.
5. Policy Updates and Additions
We reserve the right to revise this Privacy Policy based on changes to laws and regulations or business service optimizations. Updates to the policy will be publicly announced through official channels, and will take effect immediately after the announcement. The revised policy will continue to protect your privacy rights and will not lower the standards for protecting your information.
For any matters not covered in this policy, we will strictly adhere to relevant privacy protection laws and regulations. Thank you for your understanding and trust. We wish you a pleasant shopping experience!
