Last Updated:2026年3月27日

Company Name:海口市珊莹静商贸有限公司

Address:海南省海口市美兰区白龙街道流水坡路2号滨江新苑A区7号楼25层2502房

Authorized Director:汤路华

Social Credit Code:91460000MAK2D5HE23

Email:service@mail.vexlominex.com

Phone:+86 19212502275

Hello! We are a local U.S. merchant specializing in department store products, always dedicated to providing you with high-quality goods and thoughtful shopping services. If you encounter any questions during your shopping experience, have any order-related requests, or want to provide feedback, you can contact us through the official channels below. We will do our best to answer your questions and assist you with any issues.

📩 Official Customer Service Contact

To ensure your issues are efficiently addressed and accurately handled, please contact us through our dedicated customer service email. This is our only official communication channel:

Customer Service Email: service@mail.vexlominex.com

⏰ Customer Service Working Hours

Our customer service team operates according to UTC+8:00 . The specific working hours are as follows:

Monday to Friday: 9:00 AM — 6:00 PM

During working hours, we will promptly check and respond to your emails. Emails sent outside of working hours will be reviewed and processed on the next business day. We kindly ask for your patience in awaiting a response.

📦 Basic Order Logistics Reference

For the frequently asked questions regarding order shipping and delivery times, we have provided a reference timeline for your convenience:

Once payment is completed, the product will be shipped within 1-2 business days. After the package is shipped, the overall delivery time is approximately 5-7 business days. You can use this as a reference to check the status of your order.

Thank you for your trust and choice. We look forward to providing you with a pleasant department store shopping experience!