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Last Updated:2026年3月27日

Company Name:海口市珊莹静商贸有限公司

Address:海南省海口市美兰区白龙街道流水坡路2号滨江新苑A区7号楼25层2502房

Authorized Director:汤路华

Social Credit Code:91460000MAK2D5HE23

Email:service@mail.vexlominex.com

Phone:+86 19212502275

Hello! We are a local U.S. merchant specializing in various department store products. To help you better understand the entire delivery process, timelines, and associated fees in advance, and to avoid any misunderstandings during the shopping process, we have compiled this detailed Shipping and Delivery Guide. All terms are clearly outlined for your reference.

1. Order Delivery Timelines

We strive to process each valid order as quickly as possible, closely controlling the shipping and delivery schedule to ensure timely delivery of your products. The specific timelines are as follows:

  • Order Shipping Time: After successful payment, the product will be packed, processed, and shipped within approximately 1-2 business days.
  • Order Delivery Time: After shipment, the overall delivery time is around 5-7 business days. The final delivery time may vary slightly depending on local logistics, geographic location, and other factors. We kindly ask for your patience.

    • 2. Free Delivery Service Area

    As a token of appreciation for our customers, we offer exclusive free delivery service for all products sold in the 48 contiguous states of the U.S. Simply place your order, and you will enjoy the delivery benefit without any additional shipping costs.

    3. Areas Not Covered by Free Delivery & Temporarily Unsupported Delivery Regions

    The following areas are not eligible for free delivery and do not support regular shipping services. Please take note:

  • Alaska, Hawaii, U.S. territories, APO/FPO military addresses, and P.O. boxes are not included in the delivery and free shipping service range.

    • 4. Taxes and Customs Duties

    We clearly outline the taxes and duties related to the products to avoid any hidden charges:

  • The displayed price of all products already includes the applicable taxes, so there is no need for you to pay additional domestic taxes when placing your order.
  • Any applicable customs duties related to cross-border shipments will be subject to local customs regulations at the destination. The associated fees will be borne by the customer.

    • 5. Shipping-related Inquiries

    If you have any questions regarding order delivery, delivery time, shipping areas, etc., you can contact us through the official customer service channels. We will respond to your inquiries as soon as possible:

    Official Customer Service Email: service@mail.vexlominex.com
    Customer Service Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00 )

    Friendly Reminder: Inquiries submitted outside customer service working hours will be replied to on the first working day. Please double-check the shipping address before placing your order to ensure it falls within the delivery area, which will help avoid any issues with shipment and delivery. Thank you for your understanding and support. We wish you a pleasant shopping experience!